Personal Care

I never failed to be impressed at how professionally and thoughtfully Care on Call managed my father’s care over his last 5 years, from a couple of visits a week in the earliest days to assistance with full-time care over his last months. All Care on Call carers were special in the things they thought of to make Dad’s time with them interesting and happy and in the respect and affection they gave him, which he certainly returned. I will always be grateful to Care on Call for the impeccable care Dad received, exactly when and how he needed it, which made it possible for him to continue living at home.

Our mother has had the assistance of Care on Call for the past two and a half years to help while she was living in an independent apartment in a retirement village. We were impressed with the level of care provided – the caregivers were always very caring, competent, honest and reliable. There was great continuity of care from a small group of carers and they were well matched with mum. We knew mum was in very safe hands. One of Care on Call’s strengths was their ability to respond in a professional and timely way to providing assistance – often within a short time frame. This was very helpful when mum’s need for care increased. We had very positive relationships with many of the carers and the office staff. They always had our mum’s interests at heart. Mum has recently moved into hospital level care. The caregivers were involved with the process of settling mum in and did an amazing job with helping her adjust to her new environment. We highly recommend Care on Call to anyone considering using their services. We are very grateful for the support and kindness they showed our mum and our family.