Our Story

We care. It's as simple as that.

In 2009, Care on Call was founded on the North Shore in Auckland. The company started with a very small client base, which has increased consistently over the last decade as more offices were opened around the country.

The team aimed to bring their unique values into the healthcare sector, prioritising being caring, reliable, responsive, ethical and individual in their approach to caregiving. 

In 2012, they brought their business to Palmerston North, and Wellington, then multiple other regions in the following years. 

Now, Care on Call supports over 1000 clients nationwide, a large network achieved through their client-first philosophy, local presence and highly trained workforce. 

Where Care on Call provides home care, Medcall, their sister company, provides Healthcare assistants and Registered Nurses to the aged care sector and the DHBs. Together, the two organisations cover all areas of caregiving across the country. 

Care on Call is large enough to provide safe and structured support, while remaining small enough to be flexible, proactive and personalised at every point. 

Read the testimonials from our staff and current clients to learn why people love and stay with Care on Call.  

Our Story

Our Values

  • Caring - we approach each client in a compassionate and understanding way.
  • Reliable - we build relationships with a foundation of trust.
  • Responsive- we are proactive, flexible and available whenever you need us.
  • Ethical - we are principled, honest and operate with the highest levels of integrity at all times.
  • Individual - we acknowledge and respect each client's unique needs and circumstances.

PLEASE CONTACT CARE ON CALL TO DISCUSS YOUR GLOBAL INDIVIDUAL IN-HOME CARE NEEDS ON A NO-OBLIGATION BASIS.

CONTACT US