Care on Call provides high quality and personalised home care support services for people of all ages throughout New Zealand

Whether you live in your own home, a retirement village or a rest home; our highly trained staff are provided with the latest available technology to ensure that you or your loved ones have the best support available. We focus on training, care and client compatibility, best practice and clinical oversight. It’s your life and we want to help you live it to its potential!

Care On Call provide a variety of services tailored to the individual needs of you and your family:

We will give you

  • Peace of mind for you and your loved ones.
  • Assistance when loved ones can't be there
  • You can remain living in your own home and community
  • Highest quality in-home care
  • Safety and security
  • Independence and quality of life
Parallax - What We Do

In Home Care For Young And Old,
24 Hours A Day, 7 Days A Week, 365 Days A Year

Personal care & showering

Meal preparation & monitoring


Domestic housekeeping

Medication reminders


Overnight & 24 hour care

Working with You

Whatever your circumstances, we will work with you to create a professional in home care plan to suit your specific needs.

Working To Your Time

From a couple of hours, to full time in home care, Care on Call will be there providing high quality in home care for you or your loved one, helping to enhance your quality of life.

Providing The Help You Need

So call us on Freephone 0800 664 422 or email us, you can trust our friendly, professional in home care team to immediately respond, providing the “right fit” carer for your needs.

What Our Customers Say

What our customers say

I never failed to be impressed at how professionally and thoughtfully Care on Call managed my father’s care over his last 5 years, from a couple of visits a week in the earliest days to assistance with full-time care over his last months. All Care on Call carers were special in the things they thought of to make Dad’s time with them interesting and happy and in the respect and affection they gave him, which he certainly returned. I will always be grateful to Care on Call for the impeccable care Dad received, exactly when and how he needed it, which made it possible for him to continue living at home.

Sarah M, Auckland

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Care on Call offers responsive and personal focussed care for older people. For families who live at a distance from their elders, this care is a life line. Carers respond in emergencies and support day to day needs with friendly, helpful, caring service.

Halina, Canterbury

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When you need to ask for help, it can sometimes be the hardest thing to do. Going from being totally independent to not functioning well is no joke. I however consider myself very lucky that there are people out there as kind and helpful as the Care on call staff. Always on time, professional and efficient. You make my life so much easier and I look forward to seeing you each week. 10 out of 10 rating from me. A truly wonderful service.

Jan Maree B., ACC client

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Last year, after a bad fall, I needed 24-hour care for several months and was very well looked after by Care on Call. The very pleasant carers were excellent and arrived on time.  If bad weather and/or traffic delayed the incoming carer, the outgoing carer remained so I was always covered. Their encouragement helped me to regain confidence and so get about again to live independently, now just with a home help for housework and shopping.

Barbara (Gillian D), Client

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I had Amy from approximately 1pm until 5pm. Amy has a lovely friendly and positive personality which also reveals a high intellect and an attitude of competence and efficiency. Amy is so pleasant to be with but always gets on with her work without a fuss or delay and proceeds to complete all tasks allotted to her in a thorough manner, always to my complete satisfaction. Amy has an excellent memory, remembering where things go and how to undertake and complete every task. Today there was such a lot to do, yet Amy worked her way through every task so easily and efficiently that I was genuinely surprised she completed everything ahead of time! I believe Amy is an exceptional young woman - and an excellent Carer for Care On Call. Accordingly, I cannot recommend Amy highly enough to any of your clients looking for an outstanding Carer! I am truly appreciative you were able to arrange for Amy to work for me today. With sincerest thanks and much appreciation.

Auckland, Client

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Accredited Providers

We are an accredited lead provider to ACC and we are fully audited under strict sector standards.


Ministry of Health


Our sister companies provide Registered Nurses and Health Care Assistants to New Zealand's leading Hospice, Private Hospital and Rest Home providers, Vaccination services and childcare.