Whether you live in your own home, a retirement village or a rest home; our highly trained staff are provided with the latest available technology/innovations to ensure that you or your loved ones have the best support available. We focus on training, care and client compatibility, the care pathway, best practice and clinical oversight. It’s your life and we want to help you live it to its potential!
We provide a variety of services tailored to the individual needs of you and your family.
Personal care & showering
Meal preparation & monitoring
Overnight & 24 hour care
Whatever your circumstances, we will work with you to create a professional in home care plan to suit your specific needs.
From a couple of hours, to full time in home care, Care on Call will be there providing high quality in home care for you or your loved one, helping to enhance your quality of life.
So call us on Freephone 0800 664 422 or email us, you can trust our friendly, professional in home care team to immediately respond, providing the “right fit” carer for your needs.
I never failed to be impressed at how professionally and thoughtfully Care on Call managed my father’s care over his last 5 years, from a couple of visits a week in the earliest days to assistance with full-time care over his last months. All Care on Call carers were special in the things they thought of to make Dad’s time with them interesting and happy and in the respect and affection they gave him, which he certainly returned. I will always be grateful to Care on Call for the impeccable care Dad received, exactly when and how he needed it, which made it possible for him to continue living at home.
Sarah M, Auckland
Care on Call offers responsive and personal focussed care for older people. For families who live at a distance from their elders, this care is a life line. Carers respond in emergencies and support day to day needs with friendly, helpful, caring service.
When you need to ask for help, it can sometimes be the hardest thing to do. Going from being totally independent to not functioning well is no joke. I however consider myself very lucky that there are people out there as kind and helpful as the Care on call staff. Always on time, professional and efficient. You make my life so much easier and I look forward to seeing you each week. 10 out of 10 rating from me. A truly wonderful service.
Jan Maree B., ACC client
Last year, after a bad fall, I needed 24-hour care for several months and was very well looked after by Care on Call. The very pleasant carers were excellent and arrived on time. If bad weather and/or traffic delayed the incoming carer, the outgoing carer remained so I was always covered. Their encouragement helped me to regain confidence and so get about again to live independently, now just with a home help for housework and shopping.
Barbara (Gillian D), Client
We are an accredited providers to ACC via the Solora network of independent providers and we are fully audited under strict sector standards.
Medcall is part of our Company and provides Registered Nurses and Health Care Assistants to New Zealand's leading Hospice, Private Hospital and Rest Home providers. For advanced palliative needs or Registered Nursing Services we can draw on their staff and expertise to tailor an in-home package to suit you.
Care on Call wishes to reassure its clients that we continue to provide services, are monitoring staff health and following the advice of WHO and MOH daily to ensure you are kept safe in your home.
The Care on Call team is also in constant communication with its staff and reminding them to follow all the basic infection control principles and Care on Call does provide protective equipment (gloves, masks, aprons) to its staff free of charge as and when they require. For clients living in Auckland our staff’s ‘bubble’ will be kept as small as possible, limiting the client’s they see. If you are elderly or immune-compromised please stay at home as far as possible, we can bring what you need to you.
Should you have any queries please contact your local Care on Call office or click here.