Cool Stuff

A Client's Story – Del

Del, a client, on her experience so far with Care on Call. 


Today, we’re hearing from Del, a client who found Care on Call in 2018 while moving out of residential care and into their own place. Here is Del’s story:


“I’ve been with Care on Call since October 2018. While calling around different care agencies, I found that most of them weren’t keen on the hours I needed and wanted. When I eventually called Care on Call, I spoke with Julie. What I needed and wanted from them was the first thing she asked me. I asked her how late I could be put to bed – she responded by saying “What time do you want to go to bed and wake up?”


I was moving out of residential care after almost two years, and while I was there I had to do what they said. So, moving into my own place I wasn’t sure what I needed from a caregiver. Julie stood by my side, helping me through from the start - I feel so comfortable knowing she’s a registered nurse.


The whole team is amazing. They’ve helped me find a new normal, so I can be as independent as possible. I also have an amazing support system behind me, as well as Care on Call behind the scenes. They’re as flexible as they can be, working with me and walking beside me every day, allowing me to live the best life I can.”


Thanks so much, Del! We love hearing from our clients, and are proud to walk beside you every day. Ngā mihi nui.